Case Study: Privy achieves 3× increase in new paying clients with MoonClerk

How Privy Tripled Its Growth Rate By Switching To MoonClerk

Privy, a company that helps businesses grow their email lists with easy-to-customize website popups and landing pages, was losing sales and creating a poor customer experience because their payment process required calling clients to take credit card numbers over the phone. To eliminate this friction and speed upgrades from free to paid tiers, Privy adopted MoonClerk as the payment solution for managing subscription signups and plan upgrades.

MoonClerk was embedded into Privy’s site and configured for their paid plans, providing a simple, customizable UI and easy integration with Squarespace that let customers self-serve purchases 24/7. As a result of using MoonClerk, Privy tripled the number of new paying clients they add each month and eliminated the delays and errors caused by phone-based payments.

Privy

Dan Scudder

Director of Business Development