Case Study: BJC Branding achieves automated billing and major back-office time savings with MoonClerk

How BJC Branding Automated Their Back-Office With MoonClerk

BJC Branding, a Boston- and Tampa-based digital marketing agency led by CEO Bryan Caplan, faced growing billing complexity after Constant Contact brought its outsourced service in-house. Handling hundreds of clients with QuickBooks left the team unsure who had paid, increased liability for credit card handling, and threatened client loss — so BJC Branding turned to MoonClerk’s automated billing and branded payment pages.

By moving nearly all individual and recurring payments to MoonClerk, BJC Branding gained real-time visibility into who paid, whose card failed, and streamlined refunds, coupon codes, and integrations with their Squarespace site. MoonClerk’s automation replaced manual invoicing, saved countless hours of back-office work, reduced payment-related liability, and prevented billing issues from costing the agency clients.

BJC Branding

Bryan Caplan

CEO