Case Study: Piscataqua Savings Bank achieves improved customer experience and employee morale with Mood Media’s Mix Pro and sound system

Piscataqua Savings Bank - Customer Case Study

Piscataqua Savings Bank, a community bank in Portsmouth, NH serving customers since 1877, undertook a multi-year renovation that included replacing their satellite-based overhead music and upgrading their in-branch sound system. They partnered with Mood Media, which provided a commercial-grade Bose sound system and the Mood Mix Pro business music streaming platform.

Mood Media designed and installed the new speakers and deployed Mood Mix Pro, giving authorized users web-based control, scheduling, a large library of fully licensed music, and reliable offline playback. The bank reported higher-quality in-branch audio, easier music management, responsive installation service, and improved employee morale and productivity—results explicitly praised by EVP Joan Gile.

Piscataqua Savings Bank

Joan Gile

Executive Vice President