Case Study: Jersey Mike’s Subs elevates in‑store guest experience and local promotions with Mood Media's Mood TV for QSR

Jersey Mike’s - Customer Case Study

Jersey Mike’s Subs, a national sandwich franchise with over 1,000 locations and four Jacksonville shops owned by franchisee Tyler Eaton, was struggling with a dining‑room television provider that ran competitor commercials and lacked flexible programming. To improve the in‑store experience and regain control of what played on their screens, Tyler turned to Mood Media and its Mood TV for QSR solution.

Mood Media implemented a private, fully branded in‑store TV network featuring short‑form programming and configurable screen zones, plus an intuitive online portal that lets managers quickly customize promotions and community messages. The Mood Media solution removed competitor ads, increased guest engagement and promotional reach, gave franchisees greater content control, and delivered better ROI and ongoing local support from the Mood Account Executive.

Jersey Mike’s Subs

Tyler Eaton

Franchisee