Case Study: Fresh Dental achieves a soothing, next‑generation patient experience with Mood Media

Fresh Dental - Customer Case Study

Fresh Dental, a modern dental practice just outside Charlotte, NC, wanted to elevate its patient experience and create a consistent, welcoming brand environment throughout the office. They engaged Mood Media to design a multi‑sensory solution—leveraging music, digital signage, scent and guest WiFi—to modernize the waiting room and exam rooms and reinforce a comforting, educational atmosphere for patients.

Mood Media implemented a comprehensive program including 10 Core Music programs, a 4‑screen branded video wall running Fresh Dental TV (powered by Mood TV for Healthcare), Fresh Dental TV in five exam rooms, lavender and citrus scenting, and Mood WiFi. The result: patients and staff report a noticeably more inviting experience, visuals and music “wow” visitors, scenting enhances ambiance, and Mood WiFi has helped Fresh Dental grow brand awareness via Facebook engagement; Dr. Amit Ganglani says Mood Media exceeded expectations after more than a year of use.

Fresh Dental

Amit Ganglani

D.M.D.