Case Study: Federation University reduces QA errors by 64% and automates web governance with Monsido

How Federation University uses Monsido’s user-friendly website optimization platform to automate processes and increase efficiency

Federation University, a modern, progressive higher-education institution with tens of thousands of pages across multiple domains and a decentralised authorship model, needed an easy-to-use, one-stop Web Governance platform to automate processes and boost efficiency. They chose Monsido’s platform—including its Quality Assurance, automated reporting and Chrome extension—to triage workflows and help hundreds of publishers maintain content standards.

Monsido implemented its Quality Assurance tool to surface spelling, broken links, images and readability issues, plus automated domain-specific reports and a Chrome extension for in‑page fixes, supported by responsive customer service. As a result, Monsido reduced Federation University’s QA errors by 64% in the first year, streamlined daily workflows and made it easier for publishers to find and fix issues quickly.

Federation University

Christopher Marston

Web Content Developer