Case Study: GE Crotonville achieves higher guest engagement with Monscierge

GE Crotonville connects 67,000 executives in 16 languages with Monscierge

The customer, GE Crotonville, needed to provide superior on-site technology for its leadership campus that hosts thousands of global executives. The challenge was to find a technology partner that could deliver an intuitive, digital experience to enhance the stay of these guests. They partnered with the vendor Monscierge to implement digital concierge devices and a mobile application.

Monscierge implemented its guest-facing technology, including a mobile app, to provide conference details, local recommendations, and travel information. The solution connected 67,000 executives to campus events and local merchants in 16 languages. As a result, the GE Crotonville campus achieved the record for the highest mobile application user engagement within Monscierge's entire global network.

GE Crotonville