Case Study: Flip achieves faster onboarding and stronger fraud detection with Monnai

Transforming Customer Onboarding and Security for Flip with Monnai

Flip, a leading fintech platform in Indonesia, faced significant challenges in balancing rapid user growth with security. As their customer base expanded, they struggled with sophisticated fraud attempts like promotional abuse and needed to maintain a seamless onboarding experience. They partnered with fraud prevention provider Monnai to address these issues.

By implementing Monnai's comprehensive verification and risk assessment platform, which leverages alternative data and multi-source analysis, Flip achieved powerful results. Monnai's solution enabled the identification of over 2,000 fraudulent applications daily, leading to a massive reduction in fraud risk. This streamlined the onboarding process, enhanced security, and protected customer incentives without compromising on user experience.

Flip

Sourabh Gupta

SVP Product