Case Study: Zingerman's Deli streamlines catering operations and boosts sales 13% with MonkeySoft Solutions

Streamlining Catering Operations with Modern Technology

Zingerman's Deli was struggling as its catering and events operation relied on paper, spreadsheets and disconnected accounting tools that made invoicing, production reporting and forecasting virtually impossible. To modernize and gain visibility and control, Zingerman's Deli selected MonkeySoft Solutions and its MonkeyCatering platform to replace manual processes and streamline operations.

MonkeySoft Solutions implemented a customized MonkeyCatering deployment with on-site configuration, training and online access for real-time reporting, production planning and labor forecasting. The system reduced administrative effort, improved decision-making and sales visibility; Zingerman's Catering sales rose to $1.6 million in 2007 (a 13% increase over 2006), and the team gained the ability to track large accounts, forecast demand and plan resources more effectively.

Zingerman's Deli

Grace Singleton

Chef