Case Study: Elate cuts DSO nearly in half and doubles collections with Monk

Elate cuts DSO nearly in half and doubles collections with Monk

Elate, an AI-native strategy execution platform, faced challenges scaling its complex B2B subscription billing and receivables process. With varied contract structures, mid-term upsells, and account-specific terms, manual tracking became unsustainable. The finance team, led by VP Kyle Frederick, needed a scalable solution from a vendor to automate collections and provide better visibility into the order-to-cash process.

Elate partnered with Monk to implement its platform, which provided contract-driven billing and automated collections. The solution integrated with QuickBooks and HubSpot to ensure accuracy and eliminate manual entry. As a result, Elate more than doubled its monthly collections in the first month and cut its DSO nearly in half shortly after implementation, driving outstanding A/R to its lowest point since 2023.

Elate