Monitor 24-7 Inc.
6 Case Studies
NCI Building Systems - Customer Case Study
A Monitor 24-7 Inc. Case Study
Case study describing how NCI Building Systems used Monitor 24-7 Inc.
NCI Building Systems
Anthony McBride
Manager
When Anthony McBride assumed the role of Manager, Help Desk Operations for NCI Building Systems in Houston, Texas, in 2004, one of the first orders of the day was to improve efficiencies for the IT support help desk team. After extensive searching for a software that could provide the capabilities he needed - including ITIL compliance and supporting Sarbanes Oxley requirements - he chose IncidentMonitor™ from Monitor 24-7.