Case Study: Hotelcard achieves reliable website uptime and rapid issue resolution with Monitis

Hotelcard Selects Monitis All-In-One Suite

Hotelcard is a Swiss e‑commerce company that sells a half‑price subscription card used at 500+ hotels across Switzerland, Austria, Italy and Germany. Because the website is their only sales and booking channel, any downtime directly halts revenue and strains operations—so technical leader Norbert Toth needed a single, easy‑to‑access monitoring solution that would provide fast alerts, detailed diagnostics and reliable DNS checks after a recent server migration.

Hotelcard chose the Monitis all‑in‑one monitoring suite to track uptime, page load times, DNS resolution and server health. Monitis’ alerts and remote dashboard let the team act immediately to prevent issues from escalating, document outages for SLA enforcement, and add monitors in minutes during peak periods; the result was faster incident resolution, clearer reporting and greater confidence in site availability.

Hotelcard

Norbert Toth

Technical leader