Case Study: Elite Email achieves 24/7 server health and uninterrupted uptime with Monitis

Elite Email Maintains Server Health With Monitis

Elite Email, Canada’s largest cloud‑based email marketing provider, needed to ensure continuous high performance and availability to protect customer campaigns and satisfaction. Existing tools like Nagios and Pingdom didn’t provide the enterprise‑grade dashboard, global visibility or granular synthetic transaction monitoring required to spot subtle degradation before it affected users.

Elite Email adopted Monitis to monitor servers and mission‑critical apps worldwide, run synthetic transaction tests (including staging servers), and send customized, time‑zone aware alerts to the right teams. As a result they detected and stopped a small DDoS without any downtime, accelerated incident response across regions, quickly diagnosed local ISP issues, and preserved uptime and customer satisfaction.

EliteEmail