Case Study: Bittylicious achieves seamless, secure Bitcoin transactions with Monitis Synthetic Transaction Monitoring

Bittylicious Ensures Smooth Transactions

Bittylicious is a UK-founded e-commerce exchange for buying and selling cryptocurrencies that uses inter-bank transfers to deliver fast, secure Bitcoin purchases across the EU. Faced with the need to keep complex transaction flows (shopping carts, registration, payments) running flawlessly during high-volume activity—up to 140,000 daily transactions—and to uphold a two-hour payment refund guarantee, the company needed continuous, reliable monitoring to protect revenue and customer trust.

Bittylicious implemented Monitis’s all-in-one cloud monitoring, using Synthetic Transaction Monitoring to simulate end-user journeys, perform regression tests after site changes, and trigger alerts via email, SMS, Twitter or phone when any step failed. This real-time visibility kept the transaction path healthy, reduced downtime risk, preserved the company’s speed-and-security promise, and let the team focus on product and customer service rather than firefighting technical issues.

Bittylicious

Marc Warne

Founder and CEO