Case Study: Qumram achieves a single customer view for regulatory compliance and scalable, lossless session capture with MongoDB

Qumram Migrates to MongoDB to Deliver Single Customer View for Regulatory Compliance & Customer Experience

Qumram’s Q‑Suite captures every digital customer interaction — keystrokes, clicks, swipes and screenshots — to meet strict regulatory recording and fraud‑prevention requirements for banks, insurers and other highly regulated organizations. The company faced a major data engineering challenge: billions of sessions with thousands of nested events per session produced enormous, varied datasets that relational databases could not model or scale to retain losslessly for compliance.

Qumram migrated to MongoDB to ingest, store and analyze session documents (with GridFS for binaries), run in‑database analytics and feed Spark for machine learning, and offer both on‑premise and cloud deployments. The result is a single source of truth that scales to terabytes per day and trillions of documents, simplifies development and operations, enables real‑time replay and analytics for regulatory compliance, and accelerated feature delivery for major financial customers.

Qumram

Simon Scheurer

Chief Technology Officer