Case Study: Palo Alto Networks achieves zero-downtime, multi-region SASE health visibility with MongoDB Atlas

Palo Alto Networks builds a zero-downtime, multi-region SASE Health Portal with MongoDB Atlas

Palo Alto Networks, a global cybersecurity leader, faced the challenge of scaling its SASE Health Portal to provide real-time, zero-downtime service health status during major cloud incidents. Their legacy relational database created bottlenecks with rigid schemas and was vulnerable to regional outages, risking the portal's availability when customers needed it most. They turned to MongoDB and its Atlas service to build a more resilient data foundation.

By implementing a multi-region MongoDB Atlas cluster, Palo Alto Networks achieved automated cross-region replication and failover, ensuring high availability. The flexible document model eliminated complex schema migrations and relational joins, allowing for frictionless product onboarding and microsecond query times. This solution from MongoDB transformed the portal into an ironclad, enterprise-grade transparency platform that guarantees customers always have real-time insights, no matter the cloud conditions.

Palo Alto Networks