Case Study: Nexthink cuts latency and eliminates outages with MongoDB Atlas

A MongoDB Case Study

Preview of the Nexthink Case Study

Nexthink cuts latency by 98% with MongoDB Atlas

Nexthink faced stability issues and slow response times due to a complex, self-managed legacy database stack for its Adopt digital adoption platform. This resulted in poor user experience and operational burdens, with latency often exceeding 100 milliseconds. They sought a solution to simplify their technology, improve performance, and eliminate outages.

Using MongoDB Atlas, Nexthink consolidated its data and automated deployments across 14 global regions for data residency compliance. This migration resulted in a 98% reduction in latency, bringing it under 2 milliseconds, and completely eliminated outages. MongoDB also provided the foundation for developing new AI features, freeing the team from maintenance to focus on innovation.


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