Case Study: Expedia achieves personalized travel search and faster innovation with MongoDB

Expedia launches Scratchpad in under 4 months with MongoDB

Expedia, a major online travel company, faced the challenge of creating a highly personalized and seamless travel search experience for its millions of customers. The rigidity of traditional relational databases had stifled their ability to develop a feature that could handle a huge volume of highly variable, unstructured data in real time. To overcome this, Expedia turned to MongoDB and its flexible document database to power its new Scratchpad application.

Using MongoDB's flexible data model and rich indexing, Expedia built the Scratchpad app with a small team, launching it to production in just four months. The solution enabled real-time personalization, collected dynamic customer information, and allowed for radical schema changes in production with zero downtime. As a result, MongoDB provided Expedia with a significant competitive edge by dramatically increasing conversion rates and customer loyalty.

Expedia