Moneypenny
12 Case Studies
A Moneypenny Case Study
Nicodemus Law Office, a small independent law firm, struggled to keep up with incoming calls while Brad Nicodemus was often in court for long stretches. With as many as 20 voicemails waiting at the end of the day, the firm needed a reliable phone answering solution, so they trialed Moneypenny’s Phone Answering service.
Moneypenny provided overflow support by having Debbie, a dedicated receptionist, answer calls the firm couldn’t get to and deliver professional, industry-aware messages. The result was happier clients, no more reliance on voicemail, and real-time access to messages and call stats through Moneypenny’s app and portal; Brad also noted that Moneypenny is a strong fit for small law firms with limited budgets.