Case Study: JD Williams achieves 18% new visitor conversion uplift with Monetate

JD Williams - Customer Case Study

JD Williams, a leading fashion company, required a solution beyond its optimization-only platform to improve long-term customer engagement and online conversion. To meet this challenge, they turned to the personalization platform from Monetate.

Monetate enabled the JD Williams ecommerce team to quickly build and implement personalized experiences at scale without relying on third parties. This solution generated an 18% increase in new visitor conversion within just two weeks, alongside a 12% rise in revenue per session and a 5% increase in average order value. The implementation by Monetate also had a positive internal impact, fostering a more agile company culture.

JD Williams

Ann Steer

Director of Marketing