Case Study: Meraki Beauty Bar achieves reliable, seamless payment processing with Moneris Desk5000

Meraki Beauty Bar - Customer Case Study

Meraki Beauty Bar, a cosmetic salon in Burnaby, BC offering services from microblading to eyelash extensions and manicures, needed to expand payment options beyond e-transfer and cash after finding their previous processor costly and unreliable. The owner, Michelle Tran, chose Moneris and adopted the Desk5000 terminal to provide a trusted, countertop payment solution that fit the salon’s needs.

Moneris implemented the Desk5000 with accessibility enhancements and improved stability to prevent freezing and crashing, and a Moneris sales representative provided in‑salon setup and onboarding support. The result, according to Tran, was “zero complications”: reliable, flexible and contactless payments (already in place before COVID‑19) that improved client experience and eliminated prior machine issues.

Meraki Beauty Bar

Michelle Tran

Founder & Owner