Case Study: Bitehaus Dental achieves seamless online payment capability with Moneris Gateway

Bitehaus Dental - Customer Case Study

Bitehaus Dental, a Toronto dental clinic co-owned by Dr. Aisling Whitaker, wanted to improve the patient experience while overcoming negative perceptions about going to the dentist. The practice needed a flexible way to accept payments as it expanded services in general and cosmetic dentistry and shifted toward virtual care during the pandemic, using Moneris Gateway for online and card-not-present payments.

Moneris implemented Moneris Gateway to support Bitehaus Dental’s tele-dentistry and virtual consultation model, enabling seamless remote payment acceptance. The solution became essential during the pandemic and helped the clinic keep operations running smoothly as it adapted to new ways of serving patients, with a more convenient and resilient payment experience.

Bitehaus Dental

Aisling Whitaker

Co-Owner