Case Study: CVS Health improves in-store durable medical equipment shopping with Monday Loves You

CVS Health launches a quiz-style mobile shopping app with Monday Loves You for in-store DME purchases

Monday Loves You partnered with CVS Health to address a challenge involving its collaboration with Medline. They needed to create a new in-store shopping experience for durable medical equipment, making it easier for shoppers to independently find the right products from a wide variety of mobility supports.

The solution from Monday Loves You was a templated, quiz-style mobile app that interacts with in-store marketing. This app allows shoppers to answer a few questions to get personalized product recommendations, simplifying the process for both the customer and the sales associate. The vendor designed the app for easy future updates without custom code, ensuring the solution could scale as new products were added.

CVS Health