Case Study: WHSmith accelerates store development and improves project visibility with monday.com

WHSmith increases projects delivered by 132% with monday.com

WHSmith, a leading global travel retailer, faced challenges in managing its extensive store development and construction projects. Their previous tools created data silos, limiting visibility into the full project lifecycle and making real-time reporting and accountability difficult. This complexity and risk in project execution led them to seek a new solution, which they found with the monday.com Work Management product.

By implementing monday.com, WHSmith gained portfolio management insights in seconds and enabled real-time collaboration across multiple teams. The solution provided the agility and transparency needed to track projects and identify risks confidently. The results for WHSmith were significant, including a 132% increase in projects delivered and a 20% improvement in completing snags on time or early, allowing them to accelerate timelines and exceed their annual targets.

WHSmith