Case Study: ThoughtWorks achieves 73% better global collaboration with monday.com

ThoughtWorks improves global team collaboration by 73% with monday.com

ThoughtWorks, a global software consultancy, faced significant challenges in managing its global marketing operations. Their Center of Excellence (CoE) teams were inundated with requests via a generic email inbox, leading to overwhelming communication threads, international conference calls, and difficulty tracking assignments and availability. This process was time-consuming and lacked transparency, making it hard to manage resources effectively for global campaigns.

By implementing monday.com Work Management, ThoughtWorks centralized all communication and project tracking onto a single platform. monday.com provided one-click automations to streamline workflows and offered total visibility into team workloads and campaign timelines. This solution led to a 73% improvement in global team collaboration, a 55% reduction in email, and a 41% reduction in conference calls, dramatically increasing operational efficiency.

ThoughtWorks