monday.com
157 Case Studies
A monday.com Case Study
monday.com faced a common SaaS challenge: teams constantly field questions about how the product stacks up against competitors in features and pricing, and answers were scattered, inconsistent, or quickly outdated. What began as an internal customer-success cheat sheet needed to scale into a reliable, company-wide reference so sales, product and support could respond confidently and stay aligned.
The team created a Competitors Analysis board template — columns for each competitor, rows for comparison points, and an updates section for presentations, comments and feature discussions — that anyone can edit. The result: faster, more professional responses, easier team education and onboarding, and a single, continuously updated source of truth that reduces time spent searching and debating competitor info.