Case Study: Officedesk achieves faster project handoffs and automated invoicing with monday.com

ofcdesk - Customer Case Study

Officedesk, led by Peter Hemmings, needed a faster, more reliable way to kick off approved projects and keep everyone aligned. Relying on repeat business, they were wasting time on internal meetings, emails and manual handoffs from their Request for Proposals process, which caused admin delays, confusion over who managed which product and missed invoices.

They adopted a monday.com board to transfer RFP pulses into a central project board, assign roles (project manager, sales rep, overseer), categorize by product, track stages and invoices, and automate billing where possible. The result: faster production handoffs, about two hours saved in admin per project, clearer delegation, fewer missed invoices and a significant reduction in internal coordination overhead.

ofcdesk

Robert Hemmings

ofcdesk