Case Study: TIG Freight streamlines sales and onboarding with monday.com

How TIG Freight streamlined sales with monday CRM

TIG Freight, a leading Australian freight management company, struggled with a slow, poorly adopted CRM that had become costly to maintain and forced the team back to spreadsheets for pipeline management. To improve sales operations and internal agility, TIG Freight turned to monday.com and monday CRM.

monday.com implemented monday CRM in just four weeks, phasing it across sales, customer service, finance, and administration. The solution enabled real-time mobile call logging, custom dashboards, automation for at-risk accounts, and integrated onboarding workflows, eliminating manual reporting and improving visibility; TIG Freight reported faster decision-making, better data accuracy, and more efficient customer onboarding across 100+ steps.

TIG Freight

Craig Parkinson

National Sales Manager