Case Study: Fiverr achieves streamlined new-employee onboarding and global HR communication with monday.com

How This Huge Marketplace Onboards New Employees

Fiverr is a fast-growing online marketplace for digital creative services that has processed millions of transactions and scaled rapidly since its 2010 launch. As the company expanded globally, HR faced the challenge of onboarding new employees quickly and keeping everyone—across headquarters, regional offices, and remote teams—aligned with institutional knowledge, team structures, and daily updates without relying on fragmented email threads.

Fiverr solved this by using monday.com as a two-way platform: a “pull” stream of everyday updates everyone reads and a “push” HR Kiosk that houses onboarding materials, task-force roles, videos, and announcements. Searchable updates, hashtags, and visible faces/names make it easy for new hires to find context and ramp up, while global communication improved and employee retention remained strong—efforts HR credits with helping new employees hit the ground running.

Fiverr

Sharon Steiner

Vice President of Human Resources