Case Study: San Diego County Office of Education (SDCOE) achieves organization-wide project visibility and collaboration with monday.com

How SDCOE Achieved Organization-Wide Adoption with Tailored Training and Leadership Support

SDCOE, the San Diego County Office of Education, needed a better way to manage projects across its Integrated Technology Services division, where multiple teams used different tools and leadership lacked visibility into ongoing work. With monday.com Work OS, SDCOE aimed to improve visibility, efficiency, collaboration, and communication across nearly 115 staff supporting hundreds of schools and students.

monday.com implemented Work OS with leadership support, customized training, standardized project templates, and a champions program to drive adoption across departments. The rollout led to successful organization-wide use of the platform, with survey results showing 90% agreed communication improved, 89% said tracking improved, and 87% said collaboration improved; leadership also gained high-level visibility into the full project portfolio and initiative progress.

SDCOE

Peyri Herrera

Sr. Director, Enterprise Project Management Office