Case Study: Playtech achieves 70-hour weekly time savings and a 26% PMO efficiency boost with monday.com

How Playtech's PMO team saves 70 hours per week with monday.com

Playtech, the world’s largest online gaming software supplier with 5,900+ employees across 19 locations, faced growing delivery pressures as project teams relied on spreadsheets, email, and notepads. As client expectations and industry digitization increased, the PMO struggled with resource booking mistakes, poor visibility into development work, slow cost calculations, and inefficient coordination — prompting Head of Projects Yossi Shamir to seek an all-in-one solution.

Playtech implemented monday.com Work OS to centralize project initiation, scoping, planning, execution, control, and closure using templates, automations, formula-driven budgeting boards, Jira integration, and custom alerts to release resources. The change saved about 70 hours per week and drove measurable gains: a 26% efficiency increase, 49x boost in collaboration and coordination, and a 23% improvement in meeting KPIs and project objectives.

Playtech

Yossi Shamir

Head of Projects