Case Study: FARFETCH Limited achieves $118,019 annual savings with monday.com Work OS

How FARFETCH saves 42,084 hours per year using monday.com Work OS

FARFETCH, the global luxury retail marketplace connecting 1,400+ brands and boutiques to customers in 190+ countries, faced a marketing planning challenge: complex, cross-functional campaigns involving ~400 people across 40 teams were managed in siloed Google Docs and Sheets, creating manual work, poor visibility, and reporting and communication breakdowns.

They selected monday.com Work OS for its usability, customization, and support, rolled out a structured adoption plan, and built a master content calendar, CRM calendar, automations and Slack integrations to centralize workflows. The result: a single source of truth with smoother collaboration, fewer errors and ongoing optimization — delivering a 6x ROI, $118,019 saved per year and 3,507 hours saved annually.

FARFETCH Limited

Tati Yanchologo

Global Senior Planning Manager