Case Study: Canva achieves scalable creative operations and greater transparency with monday.com

How Canva masters creative operations in both times of hypergrowth and economic downturn

Canva’s Growth Marketing Creative team, led by Creative Operations Lead Vic Diesta, was struggling to manage hypergrowth with ad hoc processes, scattered tools, and limited visibility across projects. They were handling 28 initiatives at once, using Jira, Sheets, Slack, and a little-used monday.com board, while trying to support campaigns across multiple channels and 20+ new markets.

With monday.com, Canva automated creative request intake with forms, mirrored internal and external production boards, and added Slack integrations for real-time updates. The results included cutting intake steps from 9 to 5, saving 8,372 seconds per season on request logging and 13,440 seconds on status tracking, reducing production time by 40%, removing 657 manual actions, and scaling output to 60,000 ads across 56 markets.

Canva

Vic Diesta

Creative Operations Lead