Case Study: Parchment achieves streamlined cross-location product design collaboration with monday.com

How a Team of 120 People in 6 Locations Manages its Product Design Process

Parchment is a digital credentials platform that helps learners, schools and employers request, verify and share transcripts and other credentials. As the company grew to 120 people across six locations through acquisitions, its product and design teams struggled with distributed communication, slow design reviews and lack of visibility into priorities and status.

By adopting monday.com, Parchment centralized design collaboration with Boards for feedback, research and sprint tracking, real‑time design reviews and visibility into who’s seen each thread. The result: faster iterations, broader upstream stakeholder feedback (even CEO input from afar), clearer priorities at a glance and tighter cross‑team alignment—monday.com becoming a widely adopted tool that reshaped how the company builds software.

Parchment

Ken Arendt

UX specialist