Case Study: Genesis Automation Inc. achieves 20 fewer daily client calls and centralized project documentation with monday.com

Genesis Automation Inc. - Customer Case Study

Genesis Automation Inc. needed a better way to schedule jobs and coordinate multiple field team members while tracking go‑backs, completion, and on‑site documentation (locations, photos, construction notes) — all while keeping project managers informed without relying on constant phone calls and emails.

They adopted monday.com's project documentation template to name jobs, capture address/builder/contact/date/status, attach photos and notes, and add project managers as guests. The result: centralized information that eliminated roughly 20 daily phone calls, reduced emails, improved scheduling and decision‑making, removed the need to hire extra field staff, and freed time to grow the business.

Genesis Automation Inc.

Dan

Genesis Automation Inc.