Case Study: FARFETCH achieves 42K hours saved annually with monday.com

FARFETCH saves 42K hours annually with monday.com

FARFETCH Limited, a leading global retail platform for luxury fashion, faced significant challenges in managing its extensive, cross-functional marketing campaigns. Their existing tools, primarily Google Docs and Sheets, created siloed teams and inefficient processes, leading to difficulties in tracking, communication, and reporting. The marketing planning team needed a more robust platform than a simple tool to centralize their workflows and connect their existing resources. They turned to monday.com's Work Management product to find a solution.

The solution involved a carefully structured rollout of monday.com, which included creating a custom implementation plan and building a base structure for teams to adopt. The platform centralized their efforts, most notably through a master content calendar and connected production boards that automated notifications and dependencies. This implementation by monday.com yielded substantial results, saving the company an estimated 3,500 hours and $118,000 per month, which translates to a 6x return on investment and 42,000 hours saved annually.

FARFETCH Limited