Case Study: Emerald Queen Hotel & Casinos achieves streamlined project visibility and budget control with monday.com

Emerald Queen Hotel & Casinos - Customer Case Study

EQC IT, led by Ben Allen, needed a simple way to show all projects for the year across 17 departments while tracking budgets, purchase orders and varying project complexity. Their existing approach (MS Project) made visibility difficult and tied everything to deadlines that change frequently, so management lacked a quick, consolidated view and communication was fragmented.

They implemented a monday.com template that centralizes every project, links to detailed templates for complex work, assigns a primary owner per project, and records PO numbers, budgets, vendors and status updates—accessible on mobile and exportable for staff. The result is a single, easy-to-read dashboard that improves visibility, reduces status calls, streamlines communication and keeps projects moving despite shifting deadlines.

Emerald Queen Hotel & Casinos

Ben Allen

Emerald Queen Hotel & Casinos