Case Study: Cleveland Clinic Abu Dhabi automates 60% of IT admin work with monday.com

Cleveland Clinic Abu Dhabi automates 60% of IT admin work with monday.com

Cleveland Clinic Abu Dhabi, a world-class multispecialty hospital, was hindered by an aging and rigid legacy work management system. This platform created a fragmented user experience, acted as a bottleneck to innovation, and required constant hands-on training for new staff. The lack of flexibility forced the IT team to create manual workarounds for data distribution, leading to delays and adding significant operational overhead for clinical and administrative teams. They turned to monday.com Work Management for a solution.

By implementing monday.com with the help of partner Cloud Concept, the hospital automated 60% of its administrative IT work and migrated from its legacy systems in just six weeks. The solution provided intuitive, configurable workflows and real-time dashboards for executive visibility. This centralized over 100 IT users onto a single source of truth, accelerating project delivery and reducing stakeholder questions. The measurable impact was the removal of innovation bottlenecks, allowing the IT team to focus on delivering cutting-edge systems for world-class patient care.

Cleveland Clinic Abu Dhabi