Case Study: City of Baltimore achieves faster, more transparent procurement with monday.com

City of Baltimore saves 2,500+ hours a year with monday.com

The City of Baltimore's Bureau of Procurement faced challenges with collaboration and visibility, managing nearly $1 billion in annual contracts across scattered emails and spreadsheets. Director Kimberly Moeller sought to modernize their processes to improve alignment and accountability. The city turned to monday.com's Work Management platform to bring structure to their operations.

By implementing monday.com, the city centralized its procurement workflows, creating trackers for solicitations and renewals. This provided real-time visibility and live dashboards for leadership. The solution saved over 2,500 hours annually, delivered a 2x ROI, and achieved 100% adoption across the procurement team. monday.com enabled a more data-driven and accountable culture, enhancing trust across city departments.

City of Baltimore