Case Study: Canva achieves faster, scalable creative operations with monday.com

Canva triples creative output and cuts production time 40% with monday.com

Canva, an enterprise technology company, faced significant challenges in managing its creative operations during a period of hypergrowth. The process for creative requests was ad hoc and involved nine manual steps across multiple tools like Jira and Sheets, leading to a lack of transparency and an overwhelming number of stakeholder questions. The Creative Operations Lead was managing 28 projects alone and the team was drowning in Slack updates, needing a scalable solution to handle increasing complexity and volume. They turned to the monday.com Work Management product to streamline their processes.

The solution involved using monday.com to automate creative request forms and mirror internal and external production boards for greater transparency. Integrations with Slack were built to automatically notify stakeholders of status changes. This implementation saved thousands of seconds previously spent on manual logging and tracking, reducing the intake process from nine steps to five. The results were substantial: the team tripled its creative output to produce 60,000 ads, supported a 522% growth in scope from 9 to 56 markets, and achieved a 40% faster production time. monday.com provided a flexible platform that allowed Canva to adapt its processes efficiently.

Canva