Case Study: Call Box increases delivery predictability with monday dev

Call Box boosts quarterly throughput 15% with monday.com

Call Box, a technology company specializing in AI-powered call-tracking software, faced challenges with an outdated, in-house project management tool that limited its ability to track tasks, predict deliverables, and communicate timelines, putting customer satisfaction at risk. To address this, they turned to monday.com and implemented monday dev to optimize their development workflows and increase delivery predictability.

By using monday dev, Call Box standardized its development process with templates and automations, which reduced manual work and improved planning visibility. The solution from monday.com yielded significant results, including a 15% increase in quarterly throughput, a 90% decrease in new developer training time, and a 66% decrease in post-release bugs, enabling more accurate customer updates and stronger internal reporting.

Call Box