Case Study: Builder Designs achieves centralized project tracking and client collaboration with monday.com

Builder Designs - Customer Case Study

Builderdesigns, led by Karsen Dolliver, was managing a complex six‑figure project with many moving parts and needed to track weekly sprints and story points while keeping clients informed. The team was tied to an outdated Excel process and multiple platforms, spending roughly 40% of their time on manual updates and fielding 10–15 daily client status emails.

They adopted monday’s project‑tracking template to centralize tasks, statuses, assignees, and backlog items and gave clients direct access to view, comment, and update statuses. The result: eliminated several platforms and subscriptions, removed the heavy Excel maintenance, centralized communication, and dramatically improved transparency and efficiency for both the team and their clients.

Builder Designs

Karsen Dolliver

Builder Designs