Case Study: Sisu Clinic achieves 24/7 multilingual patient support with Momntum's AI assistant Laila

Sisu Clinic - Customer Case Study

Sisu Clinic, a leading aesthetic medicine provider, faced the challenge of managing high volumes of patient communications across multiple channels like Instagram, WhatsApp, and phone calls. This manual process was unsustainable, leading to long wait times and operational strain on their teams. They partnered with the vendor Momntum to address this.

Momntum implemented its AI assistant, Laila, to provide 24/7 multilingual support, handling tasks from bookings to aftercare. The results were transformative, with Momntum's solution generating over a 2,000% ROI and directly driving more than €400,000 in monthly revenue. This allowed Sisu's clinical staff to focus on in-clinic patient care while scaling their empathetic service.

Sisu Clinic