Case Study: Peri achieves empathetic 24/7 perimenopause support with Momntum’s AI-powered Laila

Peri delivers 90%+ query accuracy with Momntum AI

PERI, a company providing a wearable device and app for tracking perimenopause symptoms, faced the challenge of offering empathetic and accurate support at scale. They needed a solution to handle complex, sensitive questions about perimenopause and their product while maintaining a trusted brand voice without overburdening their internal teams. They partnered with vendor Momntum to deploy its AI-powered solution, Laila.

Momntum implemented Laila, an AI assistant trained to be expert and empathetic, to handle perimenopause education, product questions, and sales support. The results included providing 24/7 support with over 90% query accuracy, stronger pre-order conversion, and a consistent multi-channel experience. This allowed PERI to support a growing audience more efficiently and reinforce its position as a trusted guide.

PERI