Case Study: Allen County War Memorial Coliseum streamlines event management and billing with Momentus Technologies

Allen County War Memorial Coliseum - Customer Case Study

Allen County War Memorial Coliseum, a large Fort Wayne venue hosting more than 1,400 event days per year across 30 to 40 spaces, needed to stay state-of-the-art while improving event tracking, billing, and guest service. The coliseum was using separate tools for booking, spreadsheets, and catering, making it harder to manage complex events efficiently. Momentus Technologies, through its event management software platform, was selected to help unify operations.

Momentus Technologies implemented an integrated system covering CRM, booking, contracts, event management, accounting, inventory, reporting, and more, giving the coliseum a single electronic event folder and a shared calendar that updates its website in real time. The result was better staff productivity, faster onboarding, more accurate cost tracking, and more timely billing and collections. The venue also reported cloud reliability with a zero percent failure rate, helping it do more with the same resources.

Allen County War Memorial Coliseum

Randy Brown

Executive Vice President & General Manager