Case Study: ROECKL improves online checkout and payment management with Mollie

ROECKL - Customer Case Study

ROECKL, a traditional Munich-based company that evolved from a glove manufacturer to an international brand for accessories and leather goods, faced a challenge during a critical webshop relaunch. Their old payment system was causing significant customer friction and support issues, particularly for first-time online shoppers, with over 50% of customer questions being about payment. They needed a new payment service provider to create a seamless and trustworthy checkout experience, especially during their high-sales season.

The company implemented the payment solution from Mollie. The integration into their Magento 2 shop was seamless and provided a much-improved checkout process, drastically reducing payment-related customer queries. The Mollie dashboard also gave the ROECKL eCommerce team a clear overview of sales performance by payment method, enabling them to make quick, data-driven decisions to optimize their business.

ROECKL

Annette Roeckl

Managing Director