Case Study: Maisons du Monde boosts local payment conversion with Mollie

Maisons du Monde boosts Bancontact to 58% with Mollie

Maisons du Monde, a leading French home decor retailer, faced a challenge when their existing payment provider announced it would stop supporting crucial local payment methods like Bancontact in Belgium and iDeal in the Netherlands. To prevent abandoned baskets and maintain a positive customer experience in these key markets, they needed a new, agile payment solution and partnered with the payment orchestration platform Primer, selecting Mollie as a key payment service provider.

By implementing Mollie's expertise in local European payments, Maisons du Monde seamlessly integrated Bancontact and iDeal. This solution led to Bancontact usage in Belgium jumping from 25% to 58% of transactions, with 89% of those made via QR code. This shift improved the customer experience, increased the click-through rate by 3.3 points, and crucially halved transaction costs for the retailer. The agility and support provided by Mollie were vital to the successful and timely deployment.

Maisons du Monde