Case Study: Send a Smile simplifies payments and customer experience with Mollie

How Send a Smile used Mollie to achieve even more success

Send a Smile, a Dutch card webshop and branch of Kaartje2go, expanded into the German market in 2019 and faced the challenge of localising its offer for a new audience. To support that growth, the team needed familiar payment options and far less manual work managing settlements across providers.

With Mollie’s Payments product, Send a Smile brought its payment handling “under one roof,” simplifying Rabobank and PayPal settlements and improving operational efficiency. Mollie helped the team focus more on user experience and international expansion, though the case study does not provide specific numerical results.

Send a Smile

Anna Scheibe

Customer Happiness Manager