Case Study: De IJsvogel reduces payment errors and saves time with Mollie Terminal

How our new in-person payments solution is helping De IJsvogel and Booking Experts reduce costs‚ save time‚ and delight their customers

De IJsvogel, a holiday park in the Netherlands, needed a better way to handle both online and in-person payments across bookings, add-ons, and third-party services. With more than 5,000 groups a year and frequent check-ins and check-outs, the team struggled with manual payment entry, daily cash closing, and limited terminal capacity. Mollie’s new in-person payments solution, the Mollie Terminal, was introduced through Booking Experts to simplify this process.

With Mollie and Booking Experts, De IJsvogel now manages online and in-person payments in one integrated system, reducing manual work and errors while improving administration, refunds, and reconciliation. The terminal automatically sends transactions to the right invoice and removes the need for daily cash counts, saving up to one minute per transaction and making peak periods easier to handle.

De IJsvogel

Mark Wichers

Co-owner and CEO