Case Study: Dierapotheker grows its online pet shop with Mollie

Dierapotheker - Customer Case Study

Dierapotheker, an online pet shop and one of the largest in the Netherlands, had outgrown its self-built ecommerce platform, which made it operationally vulnerable. The company was daunted by the prospect of migrating to a new system, Shopware, and feared a significant dip in conversion that often accompanies such transitions. To facilitate this move, they chose Mollie for their payment processing.

By implementing Mollie's payment services, Dierapotheker seamlessly integrated payments into their new Shopware store. Mollie's easy-to-use and reliable platform, which required minimal setup, contributed to a successful launch with no loss in conversion. The vendor's proactive customer service, such as flagging and refunding an overpayment without being asked, built significant trust. This allowed Dierapotheker to focus entirely on growing their platform and strengthening customer relationships.

Dierapotheker

Robin Holle

Managing Director